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Insurance operations platform

Turn requests into results.

ThreadWise helps your team handle routine insurance work, from certificate requests to follow up. AI prepares forms and organizes tasks using your inbox, documents, and agency procedures, with your team in control.

  • Connected to your existing tools
  • Built around your agency’s procedures
  • Clear responsibilities and approval steps
ThreadWiseCedar Lane InsuranceProduct preview
Certificate preparation◷ Awaiting review

Client email

Certificate for our new workshopMorgan Reed · Juniper Ridge Fabrication

We’re leasing a new workshop. Could you send a certificate naming Lakeview Property Group as the certificate holder? I’ve attached the lease requirements.

Linked account
Juniper Ridge Fabrication
Coverage
General liability · Harbor Mutual

Workflow activity

  1. ✓
    Request receivedClient email linked to account
  2. ✓
    Certificate template selectedCertificate of liability insurance
  3. ✓
    Form preparedPolicy and lease details included
  4. ◷
    Certificate ready for reviewConfirm holder and completed answers
Juniper Ridge Certificate.pdfPrepared for Lakeview Property Group

From request to review

See how the work moves

Follow a certificate request from the client’s email to a prepared form your team can review.

ThreadWiseCedar Lane InsuranceProduct preview
Certificate preparation

Client email

Certificate for our new workshopMorgan Reed · Juniper Ridge Fabrication

We’re leasing a new workshop. Could you send a certificate naming Lakeview Property Group as the certificate holder? I’ve attached the lease requirements.

Linked account
Juniper Ridge Fabrication
Coverage
General liability · Harbor Mutual

Workflow activity

  1. ✓
    Request receivedClient email linked to account
  2. ○
    Certificate template selectedCertificate of liability insurance
  3. ○
    Form preparedPolicy and lease details included
  4. ◷
    Team review is the next stepConfirm holder and completed answers

Built around your agency

Turn your agency’s procedures into automated workflows in seconds.

Put the SOPs your team already follows to work on client requests, forms, and follow up, with your team in control.

Your procedures and checklists

Bring the guidance your team relies on into everyday work.

Your existing tools

Use the information and tools your agency makes available.

The right person at each step

Keep the right people involved as work moves forward.

See how to get started

Connected tools

Use information from the tools you already know.

EmailMicrosoft 365 · Google Workspace
DocumentsSharePoint · OneDrive · Google Drive
Agency systemsAMS360 client and policy lookups
Calls and meetingsRingCentral · Fireflies
Explore integrations

Capacity Map

Find the work worth automating first.

A Capacity Map is a practical plan for which requests and manual steps to improve first. Start with the work your team manages today, from incoming emails to documents and follow up.

Where you could start

Sort incoming requests

Recognize the recurring requests that need a consistent next step.

Form preparation

Use client and policy details to prepare your agency’s forms for review.

Follow up

Keep who is responsible and what happens next clear.

Control

Set the controls around the work.

Decide who can access connected information and which actions require approval. Review proposed work and follow activity before deciding what happens next.

Explore security and control

Start with the work

Bring us one agency process you want to improve.